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ASPEN FAMILY PORTAL ASSISTANCE

If you are having difficulty accessing the Aspen Family Portal please read the instructions below to submit a ticket at the following link: 

https://shawsheentech.sherpadesk.com/portal/

•    Click on the green 'Submit Ticket' button
•    Enter email address
•    For Location, select: _Home
•    For Class, select: _PARENT ASPEN LOGIN ISSUES
•    Please provide all contact information

 

Upper Classmen Login Issues—If a student has forgotten their username and/or password, please follow the following instructions. We will be monitoring the help tickets and get back to you ASAP.  

https://shawsheentech.sherpadesk.com/portal/

· Click on the green 'Submit Ticket' button  

· Enter email address (an email that you can log into)  

· Name: Student’s name  

· For Location, select: _Home  

· For Class, select: Account Issues  

· Please provide all contact information